Privacy policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the “Information on the responsible party” section of this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily consists of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke that consent at any time with future effect. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to file a complaint with the competent supervisory authority.
You may contact us at any time regarding this matter or any other questions about data protection.
Analytics tools and third-party tools
When you visit this website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using so-called analytics programs.
Detailed information about these analytics programs can be found in the following privacy policy.
2. Hosting
All-Inkl
We host our website with All-Inkl. The provider is ALL-INKL.COM – Neue Medien Münnich, owned by René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany (hereinafter referred to as “All-Inkl”). Further details can be found in All-Inkl's privacy policy: all-inkl.com/datenschutzinformationen/.
The use of All-Inkl is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where consent has been requested, data processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Data processing
We have entered into a data processing agreement (DPA) with the provider mentioned above. This is a contract required under data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory disclosures
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
Information on the data controller
The data controller responsible for data processing on this website is:
WKT-Letsch Produktions- und Handels GmbH
Lise-Meitner-Straße 26
63457 Hanau
Germany
Phone: +49 (0) 61 81 50 09 0
Email: info@wkt.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Retention period
Unless a more specific retention period is stated in this privacy policy, we will retain your personal data until the purpose for which it was collected no longer applies. If you submit a valid request for erasure or revoke your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be erased once these grounds no longer apply.
General Information on the legal bases for data processing on this website.
If you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, provided that special categories of data as defined in Article 9(1) of the GDPR are being processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing is additionally based on Section 25(1) of the TDDDG. You may revoke your consent at any time. If your data is necessary for the performance of a contract or for the implementation of precontractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data if it is necessary to comply with a legal obligation on the basis of Article 6(1)(c) of the GDPR. Data processing may also be based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The applicable legal bases in each individual case are described in the following sections of this Privacy Policy.
Data protection officer
We have appointed a data protection officer.
CONSULTING Wolfstetter GmbH
Ira Wolfstetter
Kirschberg 16
64750 Lützelbach
Germany
Phone: +49 9372 9283507
Email: datenschutz@wkt.de
Notice regarding data transfer to the U.S. and other third countries
Among other things, we use tools provided by companies based in the U.S. or other third countries that do not offer an adequate level of data protection. When these tools are active, your personal data may be transferred to and processed in these third countries. Please note that these countries cannot guarantee a level of data protection comparable to that of the EU. For example, U.S. companies are required to disclose personal data to law enforcement agencies without you, as the data subject, having the right to challenge this in court. It therefore cannot be ruled out that U.S. authorities (e.g., intelligence agencies) may process, analyze, and permanently store your data located on U.S. servers for surveillance purposes. We have no control over these processing activities.
In addition, we would like to point out that transfers to the U.S. or other third countries take place only on the basis of appropriate safeguards, such as an adequacy decision by the European Commission, certification under the EU-U.S. Data privacy framework, standard contractual clauses or consent.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already provided at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(e) E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR SPECIFIC SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, exercise, or defense of legal claims (objection under Art. 21(1) of the GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) OF THE GDPR).
Right to file a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to file a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the location of the alleged violation. This right to file a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically – based on your consent or in fulfillment of a contract – provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Access, deletion and correction
In accordance with applicable legal provisions, you have the right at any time to request, free of charge, information about your stored personal data, its origin, its recipients and the purpose of data processing, as well as the right to have this data corrected or deleted, if applicable. You may contact us at any time regarding this matter or any other questions about personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You may contact us at any time to exercise this right. The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Article 21(1) of the GDPR, a balancing of your interests against ours must be conducted. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – with the exception of its storage – may be processed only with your consent, or for the purpose of asserting, exercising or defending legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
4. Data collection on this website
Cookies
Our website uses so-called “cookies.” Cookies are small text files that do not cause any harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g., cookies for processing payment services).
Cookies serve various purposes. Many cookies are technically necessary, as certain website features would not work without them (e.g., the shopping cart feature or the display of videos). Other cookies are used to analyze user behavior or display advertisements.
Cookies that are required to carry out the electronic communication process, to provide specific functions you have requested (e.g., the shopping cart feature) or to optimize the website (e.g., cookies for measuring web traffic) (necessary cookies), are stored on the basis of Art. 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG); consent may be revoked at any time.
You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
To the extent that cookies from third-party companies or for analytical purposes are used, we will inform you separately about this within the scope of this Privacy Policy and, if necessary, request your consent.
Contact form
If you submit inquiries to us via the contact form, we will store the information you provide in the form – including the contact information you provide there – for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that consent was requested; you may revoke your consent at any time.
The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Inquiries via email, phone or fax
If you contact us via email, phone, or fax, your inquiry – including all personal data contained therein (name, inquiry) – will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that consent was requested; consent may be revoked at any time.
The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage or the purpose for storing the data no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
Chatbot / Live-Chat
To provide a simple and fast way for our customers and prospective customers to communicate with us, we use a chat service provided by SuperX GmbH on our website.
When you use the chat, the data you enter (e.g., name, contact information, and the content of your inquiry) as well as technical information (e.g., time of use) are processed to handle your inquiry and improve our service.
Use of the chat service is based on our legitimate interest in efficient and modern customer communication pursuant to Article 6(1)(f) of the GDPR; if consent is requested during use, processing is based on Article 6(1)(a) of the GDPR.
The data collected during the chat is stored only as long as necessary to process your request or as required by statutory retention obligations.
A contract for data processing has been concluded with the provider in accordance with Article 28 of the GDPR.
Further information: https://superchat.de/datenschutz
Job applications
We post information about open positions on our website. When you apply for a position with us, we process the application data you submit. This may include, in particular, your name, contact information, application documents, resume, certificates, qualifications, professional history and the content of our communications.
This processing is carried out to conduct the application process based on Section 26 of the German Federal Data Protection Act (BDSG) and Article 6(1)(b) of the General Data Protection Regulation (GDPR). To the extent that special categories of personal data are processed – such as information regarding a severe disability – this is done based on Article 9(2)(b) of the GDPR and Section 26 of the BDSG.
Application data will be deleted as soon as it is no longer required for the application process and there are no legal retention obligations or legitimate interests that prevent its deletion. As a rule, deletion occurs no later than six months after the conclusion of the application process.
Longer retention, such as for a candidate pool, occurs only with separate consent.
Configuration advisor
On our website, we provide a configuration advisor that allows users to select suitable properties and requirements for insulation materials.
To the extent that only technical selection decisions are processed in this context, the processing serves to provide the desired website functionality. The legal basis is Article 6(1)(f) of the GDPR. Our legitimate interest lies in providing user-friendly guidance and presenting relevant information.
To the extent that personal data is collected through the configuration advisor or transmitted to analytics, CRM or communication services, the processing is carried out in accordance with the relevant sections of this privacy policy and where necessary, based on your consent.
5. Analytics tools and advertising
HubSpot
On our website, we use services provided by HubSpot Inc., 25 First Street, Cambridge, MA 02141, USA, and HubSpot Ireland Limited to manage contact requests, conduct customer communications, provide chatbot and live chat features and organize marketing activities (e.g., newsletters).
In particular, the following personal data may be processed:
- Name, email address, phone number
- Data from contact forms
- Content from chatbot or live chat communications
- Usage data (e.g., page views, interactions), provided you have consented to this
- Legal basis
Depending on the purpose, processing is based on:
- Art. 6(1)(b) GDPR (processing of contact requests)
- Art. 6(1)(a) GDPR (consent, e.g., newsletters/tracking)
- Art. 6(1)(f) GDPR (legitimate interest in efficient customer communication)
Data transfer to third countries:
HubSpot may also transfer personal data to the United States. The transfer is based on the Standard Contractual Clauses (Art. 46 GDPR), additional safeguards, and, where applicable, certification under the EU-U.S. Data privacy framework.
Retention period
The data will be stored only as long as necessary for the respective purposes or as required by statutory retention obligations.
For more information, please see HubSpot’s privacy policy: https://legal.hubspot.com/privacy-policy
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies or perform independent analyses. It is used solely to manage and deploy the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transferred to Google’s parent company in the United States.
The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user’s location. This data is associated with the user’s respective device. It is not linked to a user ID.
Furthermore, Google Analytics allows us, among other things, to track your mouse and scroll movements as well as your clicks. Google Analytics also uses various modeling approaches to supplement the collected data sets and employs machine learning technologies in its data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this website is generally transmitted to a Google server in the United States and stored there.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. For details, see here: privacy.google.com/businesses/controllerterms/mccs/.
Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.
For more information on how Google Analytics handles user data, please see Google’s privacy policy: support.google.com/analytics/answer/6004245.
Data processing
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.
matomo
This website uses the open-source web analytics service Matomo.
Matomo enables us to collect and analyze data about how visitors use our website. This allows us, among other things, to determine when specific pages were viewed and which region the visitors are from. In addition, we collect various log files (e.g., IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g., clicks, purchases, etc.).
The use of this analytics tool is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, to the extent that the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
IP Anonymization
We use IP anonymization when analyzing data with Matomo. This involves truncating your IP address before analysis, so that it can no longer be uniquely associated with you.
Cookie-free analysis
We have configured Matomo so that it does not store any cookies in your browser.
Hosting
We host Matomo exclusively on our own servers, ensuring that all analytics data remains with us and is not shared with third parties.
6. Newsletter
Newsletter information
If you would like to subscribe to the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No other data is collected or is collected only on a voluntary basis. We use newsletter service providers, described below, to process the newsletters.
Brevo
This website uses Brevo to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Brevo is a service that, among other things, allows for the organization and analysis of newsletter distribution. The data you provide for the purpose of subscribing to the newsletter is stored on the servers of Sendinblue GmbH in Germany.
Data analysis by Brevo
With the help of Brevo, we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and, if so, which links were clicked. This allows us, among other things, to determine which links were clicked particularly often.
We can also determine whether certain predefined actions were taken after the newsletter was opened or a link was clicked (conversion rate). For example, we can see whether you made a purchase after clicking a link in the newsletter.
Brevo also allows us to segment (“cluster”) newsletter recipients based on various categories. For example, newsletter recipients can be segmented by age, gender or location. This makes it easier to tailor the newsletters to the respective target groups.
If you do not want Brevo to analyze your data, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.
For detailed information on Brevo’s features, please visit the following link: www.brevo.com/de/newsletter-software/.
Legal basis
Data processing is based on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. The lawfulness of data processing operations that have already taken place remains unaffected by the withdrawal.
Retention period
The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, at which point it will be deleted from the newsletter distribution list. Data stored by us for other purposes remains unaffected by this.
After you unsubscribe from the newsletter mailing list, your email address may be stored on a blacklist by us or the newsletter service provider, if necessary, to prevent future mailings. The data from the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) of the GDPR). There is no time limit on storage in the blacklist. You may object to this storage if your interests outweigh our legitimate interest.
For more details, please refer to Brevo’s privacy policy at: www.brevo.com/de/datenschutz-uebersicht/ sowie www.brevo.com/de/legal/privacypolicy/.
Data processing
We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law that ensures the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
7. Plugins and tools
Social Media links
Our website contains links to external profiles, specifically YouTube, LinkedIn and Facebook.
When you click on these links, you will leave our website. The respective providers are responsible for the processing of personal data on the linked platforms. Simply visiting our website via standard links does not, in principle, result in any personal data being transmitted to these platforms, provided that no embedded content or social plugins are loaded.
YouTube with enhanced privacy settings
This website embeds YouTube videos. The operator of these pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, enhanced privacy mode does not necessarily prevent the sharing of data with YouTube partners. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
As soon as you start a YouTube video on this website, a connection is established with YouTube’s servers. In the process, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, after you start a video, YouTube may store various cookies on your device or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user experience, and prevent fraud.
In some cases, after a YouTube video is started, additional data processing operations may be triggered over which we have no control.
We use YouTube to ensure an engaging presentation of our online offerings. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, provided that the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TDDDG. Consent may be revoked at any time.
For more information about data protection on YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
Font awesome (locally hosted)
This site uses Font Awesome to ensure consistent font display. Font Awesome is installed locally. No connection is made to servers operated by Fonticons, Inc.
For more information about Font Awesome, please see the Font Awesome Privacy Policy at: fontawesome.com/privacy.